Guide Wellness

Terms of Service

Last updated: November 11, 2026

These Terms of Service (“Terms”) apply to guidewellness.co and the Guide Wellness app (together, the “Service”), run by Guide Wellness (“Guide Wellness”, “we”, “us”). By using the Service you agree to these Terms. If you don't agree, please don't use the Service.

1. What Guide Wellness is

Guide Wellness is software for wellness professionals (“Instructors”). Each Instructor gets a personal Health Survey link to share with their clients. A client who completes the Health Survey sees personal Survey Results and a link to that Instructor's doTERRA cart.

Guide Wellness is an independent software company. We are not affiliated with, endorsed by or sponsored by dōTERRA International, LLC. We don't sell products, process product orders or pay commissions. Product purchases happen on doTERRA's website under doTERRA's own terms, and any commissions are between the Instructor and doTERRA.

2. Not medical advice

The Health Survey and Survey Results provide general wellness information and product suggestions only. They are not medical advice and are not meant to diagnose, treat, cure or prevent any disease or condition. They are not a substitute for care from a doctor or other qualified health professional. Always check with your doctor before starting anything new, especially if you are pregnant, nursing, taking medication or have a medical condition.

These statements have not been evaluated by the Food and Drug Administration.

3. Accounts

Instructors sign in with their email address. You are responsible for keeping access to your email secure, for the information in your account, and for everything that happens under your account. You must be at least 18 to create an account. Tell us right away at support@guidewellness.co if you think someone has used your account without permission.

4. Instructor responsibilities

  • Use the Service only for lawful purposes and in line with doTERRA's policies for independent distributors that apply to you.
  • Don't make medical claims, diagnose, or promise health or income results to your clients.
  • Only share your Health Survey link and send texts or emails to people who have agreed to hear from you, and follow the laws on calls, texts and email marketing that apply to you (for example, the TCPA and CAN-SPAM in the United States).
  • Treat your clients' information with care and use it only to support those clients.
  • Make sure the share links, photo and other content you add are accurate and that you have the right to use them.

5. Subscription and billing

Some features require a paid monthly subscription. When billing starts, prices are shown before you subscribe. Subscriptions renew automatically each month until you cancel. You can cancel anytime, and you keep access until the end of the month you've paid for. Refunds are covered by our Refund Policy. We may change prices with at least 30 days' notice by email; the new price applies from your next billing date after the notice period.

6. No earnings guarantee

Any examples of results, sales or earnings are illustrations, not promises. What you earn depends on your own work, your clients, doTERRA's programs and many other factors. Guide Wellness does not guarantee any level of income or sales.

7. Your content and data

You own the content you add (such as your name, photo and share links). You give us permission to store, display and process it to run the Service, for example to show your photo and name on your Health Survey. How we handle personal information is explained in our Privacy Policy.

8. Our content

The Service, including the Health Survey questions, Survey Results copy, designs, logos and software, belongs to Guide Wellness. You may use it only as part of the Service while your account is active. Please don't copy, resell or reverse engineer it.

9. Acceptable use

Don't misuse the Service. That includes trying to access other people's accounts or data, interfering with the Service, sending spam, or using it for anything illegal, harmful or misleading. We may suspend or close accounts that break these Terms.

10. Ending your account

You can stop using the Service and ask us to close your account at any time by emailing support@guidewellness.co. We may suspend or end access if you break these Terms or if we stop offering the Service, and we'll give notice where we reasonably can.

11. Disclaimers

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we make no warranties of any kind, including that the Service will be uninterrupted or error free. We are not responsible for doTERRA's website, products, prices, carts or commissions, or for other third-party services.

12. Limitation of liability

To the fullest extent the law allows, Guide Wellness will not be liable for any indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim.

13. Changes to these Terms

We may update these Terms from time to time. If we make important changes, we'll let Instructors know by email or in the app before they take effect. Continuing to use the Service after that means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the United States and of the state in which Guide Wellness is based, without regard to conflict-of-law rules.

15. Contact

Questions about these Terms? Email support@guidewellness.co or visit our Contact page.